Resolving: WordPress’ utf8mb4 support requires MySQL client library (libmysql) version 5.5.3 or newer.

Case: Running a WordPress 6.1.3 install on a cPanel shared web hosting. The page on WP-Admin -> Tools -> Site Health suggests “utf8mb4 requires newer client library”.


  1. Visit cPanel -> Select PHP Version
  2. The page should show PHP Version drop-down and a list of PHP extensions.
  3. Disable mysqli
  4. Enable nd_mysqli
  5. Save settings.


  1. technical support


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